Supporting Isle of Wight, Portsmouth and Southampton Businesses
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The Wight Digital Solutions sales and service support team know a thing or two about customer care and service excellence. Canon and Konica Minolta Photocopiers, Lexmark MFPs can be purchased or leased from many different resellers across the UK, what WDS are experiencing a significant increase in is dissatisfied clients who have purchased office equipment from one of the many sources available. They have experienced poor service support including a delay in spare parts and toners being supplied, engineers taking days and in some cases weeks to respond to standard services calls, salesman having little or no knowledge of what they are trying to sell and unethical lease and service agreements which tie clients in and penalise them if they want to go to market even though they have been subject to sub-standard service.
MFD believe in a transparent working relationship with it’s clients, we offer free consultation and advice on products that are fit for purpose and provide purchase and lease prices that are competitive in the marketplace, finally, we encourage our prospective clients to read through our purchase orders, lease agreements and service support agreements before final authorisation. When in place we guarantee our level of support will be second to none to ensure you will want to continue doing business with us.
Since our inception in 2009 Wight Digital Solutions have grown organically year on year and now partner key players in our industry to help further develop our growth plans.
Wight Digital Solutions employ the very best pre and post sales support teams in the industry. It’s their knowledge, professionalism, commitment and drive that has made WDS the company it is today.